If there is no way to drive to the customer or the customer has no time for an appointment, i can look in advance for the error by remote maintenance and often fix a part or completely. In this case, you install a program from the Internet, with which i´m allowed to establish a direct connection to your computer. If the connection succeeds, you can show me your problem just as if I were sitting in front of your computer and we can see if we can solve the problem that way.
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